Shipping & Returns

Shipping Information:

I aim to process and ship your orders within 2-5 business days from the date of purchase. At this current time, I exclusively offer shipping within the United States, however, I intend in the near future to expand the shipping service to international destinations.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

The following goods cannot be returned:

• Any goods made to your specifications or clearly personalized.

• Jewelry - For sanitation reasons, I do not accept returns on any of my jewelry items.

I reserve the right to refuse returns of any merchandise that does not meet the above return conditions at my sole discretion.

Returning Goods

I cannot be held responsible for goods damaged or lost in return shipment. Therefore, I recommend an insured and trackable mail service. I am unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

In the event that you receive a product that has been damaged during the shipping process, I do offer refunds. If you encounter such an issue, please contact me immediately within 7 days of receiving your order and I will assist you in processing your refund.

If you have any questions, please contact me by e-mail info@occultwonder.com

I appreciate your understanding and support in my small business. Your satisfaction is my number one priority and I am committed to providing you with high quality products.

With Whispered Enchantments,

Rae